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3 Key Chatbot Trends

3 Key Chatbot Trends

Far from simple classification as "conversational commerce" – and a way to save on customer service resources – chatbots will grow ever more sophisticated and relevant in the workplace. 

October 4, 2017 By Rick Diamond

Aflac's duck gets a Messenger chatbot

Aflac's duck gets a Messenger chatbot

The Aflac Duck has become an iconic character since the insurance company began featuring it in its advertising in 2000. Since then, it's helped boost brand recognition after appearing in more than 70 commercials

November 1, 2017 By Robert Williams

The Value of Chatbots in the Engaged Healthcare Experience

The Value of Chatbots in the Engaged Healthcare Experience

The advancement in technology has brought along the advancement of artificial intelligence robots. These robots are performing the jobs that were once exclusive to humans and are augmenting the experience of engagement to allow lower level questions

August 27, 2017 By Brenda Hopkins, RN, MBA

   
                     
   

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Ten Most Important Questions to Ask Before Starting Your AI ChatBot

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in Artificial Intelligence, Machine learning, Deep learning, Chat Bots, Conversational commerce

Congratulations! You're ready to take your business to the next level and create a chatbot.  But with so much chatter out there, how do you know where to start?  Here is a simple list of 10 questions (and answers) which can help guide your company

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